V2.11  Jun 30, 2009

If you are unable to download software, please check the following:

  • Please register a myHioki account and then use it to log in to the myHioki service.
  • Product firmware (product upgrades) and computer application software can only be downloaded for products you have registered on the myHioki service.

  • application(CU3911e_v211.zip)


Windows2000, XP, Vista (32-bit)

The Communication Utility is an application program provided with purchase of the COMMUNICATION BASE 3911-20 or 3912-20 that allows user to set measurement conditions of the Hioki Data Loggers, as well as load and save measurement data. Graph functions, report printing and other features are also provided. Please refer to the instruction manual for further information.

How to install

*Be sure any previous versions of the Communication Utility for 3911-20 or 3912-20 has been uninstalled before proceeding.

 ・Decompress the ZIP file using a proper decompression utility or application.
 ・Check that the following files appear in the unzipped directory:
  SETUP.LST, SETUP.EXE, CU39121.CAB, and CU39122.CAB
 ・Execute SETUP.EXE by double-clicking on the file.

Version Upgrade History

V2.11 Revisions Completed
・Combined printer units are able to print on Windows Vista without errors.
・Repair of the error problems that were created during the cancellation of Fax transmissions
・Repair of the numerical calculation function to display the correct results (units) for the calculated CH.
・Prevention of 2 applications to process even if Windows users change account
・We have made it easier to change the display range to a larger size for numerical values that are assigned on the y axis graph.

・Compatible with Windows Vista (Converted HELP FILE to HTML HELP)

Operating Environment

(Personal Computer, OS, CPU, Memory, Free space, GP-IB board, etc.)
 CPU:  Pentium 90MHz
 OS:  Windows 98,Me,2000,XP,Vista(32-bit) -compatible PC-
 CRT:  800 X 600 resolution, 256 colors
 HDD:  4MB of free space

(recommended settings)
 CPU:  Pentium 200MHz
 OS:  Windows 2000,XP,Vista(32-bit) -compatible PC-
 CRT:  800 X 600 resolution, 65536 colors
 HDD:  4MB of free space

Contact Information

・Hioki welcomes opinions, suggestions, operation reports, and bug reports. Please send such communications to the following address.
・Hioki reserves the right to incorporate any suggestions and opinions received in its products without notice.